Privacy Policy

Two kinds of data come through: what you give us directly, and what the site picks up automatically. Directly, that's typically your name, phone number, email, company name, the service you're enquiring about, any documents a government process requires, and payment details (handled by third-party payment processors, not stored by us). Automatically, standard web analytics data comes through: IP address, browser and device type, which pages you visit, how long you spend, and cookie data, which we use to understand and improve how the site performs. We put this information to work in fairly predictable ways: answering your enquiry, actually carrying out the licensing, visa, or documentation service you've asked for, improving the site itself, occasionally sending you relevant updates (opt out any time), meeting our own legal obligations in the UAE, and watching for fraud.

We don't sell or trade your data, full stop. It does get shared, but only where the service requires it: with UAE government bodies like DED, MOHRE, or Immigration when processing your application, with vetted partners helping on visa work, documentation, or payments, with regulators if the law requires disclosure, and with the hosting and analytics providers that keep this website running. Anyone we share with is bound to protect it appropriately.

These help us see how visitors use the site and personalise the experience. You're free to turn them off in your browser, though some features may stop working properly if you do.

We apply industry-standard protections against unauthorised access, loss, or misuse, and we keep refining those protections, though no system online is ever completely immune to risk. We hold onto your data only as long as it's needed to deliver services, satisfy legal requirements, or maintain business records, then delete or anonymise it.

You can ask to see what data we hold on you, request corrections, ask for deletion where the law allows it, or withdraw consent to marketing at any point. Just get in touch using the details below.

Links on our site may take you to other platforms; their privacy practices are their own, so it's worth checking before you share anything there.

We'll revise this policy occasionally and update the date at the top when we do. Using the site after a change means you've accepted the update.